Do your employees know the best ways to help persons with dementia and their caregivers do business with you? There are simple ways you can adjust your operations to make it easier for persons with dementia and their caregivers to give you their business. Businesses, stores, and restaurants all across the country have stepped up to be welcoming and understanding about customers dealing with the day to day challenges of Alzheimer’s. Will you join us?
Newest Dementia Friend:
True Federal Credit Union, Saline
The Saline branch of True Federal Credit Union (the former CPFCU) has become a Dementia Friendly business.
Jim Mangi worked with EHM’s Laura Main to tailor this session specifically to the issues and challenges involving the interaction of persons with dementia and the financial services sector. In doing so, Laura was able to draw not only on her dementia care professional expertise, but also on her previous career experience in the banking industry.
Credit Union manager Cassandra Halsey called the workshop "An eye opening experience" as she explained that now she could better understand what she was seeing in some of the credit union's clientele.
EHM Senior Solutions, Saline
In August 2019, sixteen employees of EHM Senior Solutions completed a Dementia Friends workshop under the expert guidance of personnel from the Area Agency on Aging 1-B. Then, 10 EHM personnel received further training as Dementia Champions, qualifying them to lead Dementia Friends sessions themselves. One of these EHM employees has become the first internationally certified Dementia Champion in Michigan as she was very active the Dementia Friendly Community movement over 10 years ago where it began, the United Kingdom.